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The author of Positively Outrageous Service reveals his secrets for dealing with everyone, from waiters and salesclerks to car salesmen and real estate agents. Full of insightful anecdotes and easy-to-use checklists, this valuable book will ensure that readers will get full attention wherever they go for service.
Compra de libros
How to Get What You Want from Almost Anybody, T. Scott Gross
- Idioma
- Publicado en
- 1995
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- (Tapa blanda)
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- Título
- How to Get What You Want from Almost Anybody
- Idioma
- Inglés
- Autores
- T. Scott Gross
- Editorial
- Health Communications
- Publicado en
- 1995
- Formato
- Tapa blanda
- Páginas
- 183
- ISBN10
- 1558743715
- ISBN13
- 9781558743717
- Serie
- Etiquetas
- No ficción, Ciencias sociales, Psicología
- Calificación
- 3,55 de 5
- Descripción
- The author of Positively Outrageous Service reveals his secrets for dealing with everyone, from waiters and salesclerks to car salesmen and real estate agents. Full of insightful anecdotes and easy-to-use checklists, this valuable book will ensure that readers will get full attention wherever they go for service.