Agotado
Parámetros
- 349 páginas
- 13 horas de lectura
Más información sobre el libro
The author in this text, introduces a new concept - that each of the main business functions such as design, operations, accounting and marketing is a customer for the others, and that the links between and within departments form a continuous chain of customers extending to those buying the product or service. Everyone has a customer. Performance is no longer measured internally, but instead is judged by what is good for the next customer.
Compra de libros
Building a Chain of Customers, Richard Schonberger
- Idioma
- Publicado en
- 1990
- product-detail.submit-box.info.binding
- (Tapa dura)
Te avisaremos por correo electrónico en cuanto lo localicemos.
Métodos de pago
Nadie lo ha calificado todavía.
- Título
- Building a Chain of Customers
- Idioma
- Inglés
- Autores
- Richard Schonberger
- Editorial
- Guild Publishing
- Publicado en
- 1990
- Formato
- Tapa dura
- Páginas
- 349
- ISBN10
- 0091745993
- ISBN13
- 9780091745998
- Serie
- Etiquetas
- No ficción, Ciencias sociales, Comercio, Negocios & Gestión, Temas psicológicos, Psicología
- Descripción
- The author in this text, introduces a new concept - that each of the main business functions such as design, operations, accounting and marketing is a customer for the others, and that the links between and within departments form a continuous chain of customers extending to those buying the product or service. Everyone has a customer. Performance is no longer measured internally, but instead is judged by what is good for the next customer.