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Más información sobre el libro
CRM is an integrated information system that is used to plan, schedule and control the pre-sales and post-sales activities in an organization. This text is a manager's guide to making the most of CRM techniques for enhancing customer service, sales force effectiveness and marketing strategy.
Compra de libros
The CRM handbook : a business guide to customer relationship management, Jill Dyché
- Idioma
- Publicado en
- 2005
- product-detail.submit-box.info.binding
- (Tapa blanda),
- Estado del libro
- Bueno
- Precio
- 5,99 €
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