El libro está agotado actualmente
Parámetros
- 160 páginas
- 6 horas de lectura
Más información sobre el libro
This book offers insights into the demands made on staff in service encounters in tourism, events and hospitality roles. It hinges upon storied incidents offered by workers about which the reader can reflect and apply theoretical knowledge. Each chapter includes learning objectives, questions and summaries.
Compra de libros
Service Encounters in Tourism, Events and Hospitality, Miriam Firth
- Idioma
- Publicado en
- 2020
- product-detail.submit-box.info.binding
- (Tapa blanda)
Te avisaremos por correo electrónico en cuanto lo localicemos.
Métodos de pago
Nadie lo ha calificado todavía.
- Título
- Service Encounters in Tourism, Events and Hospitality
- Idioma
- Inglés
- Autores
- Miriam Firth
- Editorial
- Channel View Publications Ltd
- Publicado en
- 2020
- Formato
- Tapa blanda
- Páginas
- 160
- ISBN10
- 1845417267
- ISBN13
- 9781845417260
- Serie
- Descripción
- This book offers insights into the demands made on staff in service encounters in tourism, events and hospitality roles. It hinges upon storied incidents offered by workers about which the reader can reflect and apply theoretical knowledge. Each chapter includes learning objectives, questions and summaries.