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Telemarketing

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Practical guide for those involved in selling by telephone. Includes advice on telephone manners and the sales process, setting targets, upselling and cross-selling. The author has more than 40 years' experience in sales and has run his own telemarketing bureau.

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Telemarketing, John Steven Gurney

Idioma
Publicado en
1991
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Título
Telemarketing
Idioma
Inglés
Publicado en
1991
Formato
Tapa blanda
Páginas
92
ISBN10
0207170835
ISBN13
9780207170836
Serie
Descripción
Practical guide for those involved in selling by telephone. Includes advice on telephone manners and the sales process, setting targets, upselling and cross-selling. The author has more than 40 years' experience in sales and has run his own telemarketing bureau.