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Practical guide for those involved in selling by telephone. Includes advice on telephone manners and the sales process, setting targets, upselling and cross-selling. The author has more than 40 years' experience in sales and has run his own telemarketing bureau.
Compra de libros
Telemarketing, John Steven Gurney
- Idioma
- Publicado en
- 1991
- Encuadernación
- (Tapa blanda)
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- Título
- Telemarketing
- Idioma
- Inglés
- Autores
- John Steven Gurney
- Editorial
- Angus & Robertson
- Publicado en
- 1991
- Formato
- Tapa blanda
- Páginas
- 92
- ISBN10
- 0207170835
- ISBN13
- 9780207170836
- Serie
- Categorías
- Etiquetas
- Comercio
- Descripción
- Practical guide for those involved in selling by telephone. Includes advice on telephone manners and the sales process, setting targets, upselling and cross-selling. The author has more than 40 years' experience in sales and has run his own telemarketing bureau.