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The quality revolution is a decade old. This first, in-depth study of the companies that have attempted large-scale improvement efforts reveals what works and what doesn't with regards to Total Quality Management. Companies profiled include Hewlett-Packard, Ford Motor Company, IBM, and Florida Power and Light. Line drawings.
Compra de libros
Quality Wars, Main Jeremy
- Idioma
- Publicado en
- 1994
- product-detail.submit-box.info.binding
- (Tapa dura),
- Estado del libro
- Bueno
- Precio
- 4,79 €
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