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Employee Engagement

A Roadmap for Creating Profits, Optimizing Performance, and Increasing Loyalty

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Parámetros

  • 256 páginas
  • 9 horas de lectura

Más información sobre el libro

"If you think you know everything it takes to attain associate/employee engagement, put yourself to the test. This book provides a holistic approach to engagement that will create the competitive edge required to succeed in this economy."-- Sharon S. Bilgischer , senior manager, logistics global talent, curriculum and documentation, Wal-Mart Stores, Inc. There is clear and mounting evidence that employee engagement keenly correlates to individual, group, and corporate performance in areas such as retention, productivity, customer service, and loyalty. This timely treatment provides a comprehensive framework, language, and process that genuinely connects "People" strategy with "Business" strategy. It offers a research-based blueprint for looking at employee engagement with the same regularity and importance as any other aspect of the organization.

Compra de libros

Employee Engagement, Brad Federman, Tom Schmitt

Idioma
Publicado en
2009
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Título
Employee Engagement
Subtítulo
A Roadmap for Creating Profits, Optimizing Performance, and Increasing Loyalty
Idioma
Inglés
Editorial
Jossey-Bass
Publicado en
2009
Formato
Tapa dura
Páginas
256
ISBN10
0470388153
ISBN13
9780470388150
Serie
Calificación
3,9 de 5
Descripción
"If you think you know everything it takes to attain associate/employee engagement, put yourself to the test. This book provides a holistic approach to engagement that will create the competitive edge required to succeed in this economy."-- Sharon S. Bilgischer , senior manager, logistics global talent, curriculum and documentation, Wal-Mart Stores, Inc. There is clear and mounting evidence that employee engagement keenly correlates to individual, group, and corporate performance in areas such as retention, productivity, customer service, and loyalty. This timely treatment provides a comprehensive framework, language, and process that genuinely connects "People" strategy with "Business" strategy. It offers a research-based blueprint for looking at employee engagement with the same regularity and importance as any other aspect of the organization.