Agotado
The Ultimate CRM Handbook
Strategies and Concepts for Building Enduring Customer Loyalty and Profitability
Autores
Valoración del libro
Parámetros
- 304 páginas
- 11 horas de lectura
Más información sobre el libro
Presents strategies for creating long-lasting, profitable customer relationships. Among different chapters, leaders from Accenture, share insights and hands-on experiences that helps you achieve capabilities for sales, service, and marketing that please customers, satisfy shareholders, and deliver a measurable return on investment.
Compra de libros
The Ultimate CRM Handbook, John G. Freeland
- Idioma
- Publicado en
- 2002
- product-detail.submit-box.info.binding
- (Tapa dura)
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- Título
- The Ultimate CRM Handbook
- Subtítulo
- Strategies and Concepts for Building Enduring Customer Loyalty and Profitability
- Idioma
- Inglés
- Autores
- John G. Freeland
- Editorial
- McGraw-Hill
- Publicado en
- 2002
- Formato
- Tapa dura
- Páginas
- 304
- ISBN10
- 0071409351
- ISBN13
- 9780071409353
- Serie
- Calificación
- 3,2 de 5
- Descripción
- Presents strategies for creating long-lasting, profitable customer relationships. Among different chapters, leaders from Accenture, share insights and hands-on experiences that helps you achieve capabilities for sales, service, and marketing that please customers, satisfy shareholders, and deliver a measurable return on investment.