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The Ultimate CRM Handbook
Strategies and Concepts for Building Enduring Customer Loyalty and Profitability
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3,2
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Más información sobre el libro
Presents strategies for creating long-lasting, profitable customer relationships. Among different chapters, leaders from Accenture, share insights and hands-on experiences that helps you achieve capabilities for sales, service, and marketing that please customers, satisfy shareholders, and deliver a measurable return on investment.
Compra de libros
The Ultimate CRM Handbook, John G. Freeland
- Idioma
- Publicado en
- 2002
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- (Tapa dura)
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