Lifetime Encyclopedia of Letters: Third Edition

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A compendium of nearly 1000 ready-to-use model letters for all situations, from business to personal. With over 600 categories and an easy-to-use index, there are letters that cover every conceivable subject: thank you letters; making and answering complaints; resignation and termination letters; apology letters; letters of congratulations; sympathy letters; and employments letters. An indispensible tool and communication aid.