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Total Relationship Marketing

Marketing Management, Relationship Strategy and CRM Approaches for the Network Economy - Second Edition

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Total Relationship Marketing provides a genuinely unique new view of the meaning of marketing management and a complete introduction to the rapidly evolving field of relationship marketing.A major contribution to marketing thought internationally, this new edition of Gummesson's seminal title presents a powerful and in depth analysis of modern relationship marketing. Highly informative, practical in style, and packed with examples and cases from real companies, it is an essential resource for all serious marketing practitioners as well as both undergraduate and postgraduate students.

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Total Relationship Marketing, Evert Gummesson, Philip Kotler

Idioma
Publicado en
2002
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Título
Total Relationship Marketing
Subtítulo
Marketing Management, Relationship Strategy and CRM Approaches for the Network Economy - Second Edition
Idioma
Inglés
Publicado en
2002
Formato
Tapa blanda
Páginas
350
ISBN10
0750654074
ISBN13
9780750654074
Serie
Calificación
3,7 de 5
Descripción
Total Relationship Marketing provides a genuinely unique new view of the meaning of marketing management and a complete introduction to the rapidly evolving field of relationship marketing.A major contribution to marketing thought internationally, this new edition of Gummesson's seminal title presents a powerful and in depth analysis of modern relationship marketing. Highly informative, practical in style, and packed with examples and cases from real companies, it is an essential resource for all serious marketing practitioners as well as both undergraduate and postgraduate students.