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Parámetros
- 216 páginas
- 8 horas de lectura
Más información sobre el libro
Customer Experience is now the key differentiator as consumers and businesses alike decide among competing brands. The authors explore growing trends in Experience Psychology, Social Media and Neuroscience and their impact on Customer Experience that businesses need to understand to gain preference, loyalty and market share.
Compra de libros
Customer Experience, Colin Shaw, Qaalfa Dibeehi, Steven Walden
- Idioma
- Publicado en
- 2010
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- (Tapa dura),
- Estado del libro
- Muy Bueno
- Precio
- 7,49 €
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