Using Human Factors Engineering to Improve Patient Safety

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Following other high-risk industries such as aviation and nuclear power, health care organizations have recently begun to pay attention to human-system interactions and how the design of systems either encourages or discourages errors. Using HFE can help "diagnose" and prevent adverse events, many with potentially life-threatening results. For this newly updated second edition, some of the top HFE experts in the United States and Canada tell how their organizations are deploying HFE to improve the safety and efficiency of care. Using Human Factors Engineering to Improve Patient Safety: Problem Solving on the Front Line, Second Edition shows how health care organizations are using HFE as a powerful adjunct to their patient safety efforts. Special Features: * Essentials of HFE principles and methods for physicians, nurses, risk managers, and other health care professionals * Detailed case-study chapters on how five health care organizations and a medication safety organization use HFE strategies and solutions * A chief executive officer's account of how a series of medical errors pushed HFE to the "front burner" * Advice on finding the HFE professional right for the organization and on how to train everyone, from the frontline staff to the corporate suite, to look for HFE issues * Ways to build HFE-based design into medical device and equipment, workspaces, and care processes from the beginning This book is an essential guide for how chief executive officers, chief operating officers, patient safety officers, physicians, nurses, risk managers, and performance improvement professionals around the world can use HFE to maximize patient safety and efficiency.