Bookbot

Beyond "Hello"

A Practical Guide for Excellent Telephone Communication and Quality Customer Service

Más información sobre el libro

This tutorial offers help to improve every telephone interaction a company has with its valued customers. Drawn from Davis' experiences, the book includes exercises, stories and examples of how attitude, telephone etiquette, communication styles and listening skills impact the bottom line.

Compra de libros

Beyond "Hello", Jeannie Yee Davis, Pat Landaker

Idioma
Publicado en
1999
product-detail.submit-box.info.binding
(Tapa blanda),
Estado del libro
Dañado
Precio
6,09 €

Métodos de pago

Nadie lo ha calificado todavía.Añadir reseña