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Assertiveness and Diversity

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This book focuses upon what is assertiveness and how this can be developed in the organisation. It identifies the benefits of having assertive employees and the differences in assertiveness as a result of age, gender, culture, etc. The book also looks at the role of assertiveness in managing conflict, conducting performance appraisals, discrimination and bullying, with the use of compelling case study material.

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Assertiveness and Diversity, Annie Townend

Idioma
Publicado en
2007
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(Tapa dura),
Estado del libro
Dañado
Precio
5,54 €

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Título
Assertiveness and Diversity
Idioma
Inglés
Publicado en
2007
Formato
Tapa dura
Páginas
288
ISBN10
1403993440
ISBN13
9781403993441
Serie
Descripción
This book focuses upon what is assertiveness and how this can be developed in the organisation. It identifies the benefits of having assertive employees and the differences in assertiveness as a result of age, gender, culture, etc. The book also looks at the role of assertiveness in managing conflict, conducting performance appraisals, discrimination and bullying, with the use of compelling case study material.