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After completing this course, you will have the critical skills to recognize, reward, and reinforce top-quality service performance, close the gaps between customer expectations and service performance, use customer feedback to improve products and services, and stay competitive in any industry.
Compra de libros
Measuring Customer Satisfaction, Richard F. Gerson, Paradigm Education
- Idioma
- Publicado en
- 1993
- Encuadernación
- (Tapa blanda),
- Estado del libro
- Muy Bueno
- Precio
- 6,49 €
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- Título
- Measuring Customer Satisfaction
- Idioma
- Inglés
- Autores
- Richard F. Gerson, Paradigm Education
- Editorial
- Crisp Publications Inc
- Publicado en
- 1993
- Formato
- Tapa blanda
- Páginas
- 112
- ISBN10
- 1560521783
- ISBN13
- 9781560521785
- Serie
- Categorías
- Etiquetas
- Descripción
- After completing this course, you will have the critical skills to recognize, reward, and reinforce top-quality service performance, close the gaps between customer expectations and service performance, use customer feedback to improve products and services, and stay competitive in any industry.