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Parámetros
- 195 páginas
- 7 horas de lectura
Más información sobre el libro
Business executive Scott McKain addresses the biggest obstacle to revenue for businesses in the twenty-first century-the disconnect between what customers seek and what organizations deliver. Drawing from his experience as Vice Chairman of a $100 million organization, McKain reveals how to provide a superior client experience and maintain customer loyalty.
Compra de libros
What Customers Really Want, Scott McKain
- Idioma
- Publicado en
- 2006
- Encuadernación
- (Tapa blanda),
- Estado del libro
- Dañado
- Precio
- 9,99 €
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Nadie lo ha calificado todavía.
- Título
- What Customers Really Want
- Subtítulo
- How to Bridge the Gap Between What Your Organization Offers and What Your Clients Crave
- Idioma
- Inglés
- Autores
- Scott McKain
- Editorial
- Thomas Nelson Inc
- Publicado en
- 2006
- Formato
- Tapa blanda
- Páginas
- 195
- ISBN10
- 0785288368
- ISBN13
- 9780785288367
- Serie
- Categorías
- Etiquetas
- Comercio, Marketing y relaciones públicas, Aspectos Psicológicos, Comportamiento del consumidor
- Descripción
- Business executive Scott McKain addresses the biggest obstacle to revenue for businesses in the twenty-first century-the disconnect between what customers seek and what organizations deliver. Drawing from his experience as Vice Chairman of a $100 million organization, McKain reveals how to provide a superior client experience and maintain customer loyalty.