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"Customer-Focused What To Do on Monday Morning" explains why companies succeed -- attention to the customer! This dynamic book by Hinton and Schaeffer provides you with several well-tested business principles to help you transform your company into a customer-focused team. This book offers several outstanding case studies from Malcolm Baldrige National Quality Award winners and provides quality-based processes to help your company establish a reputation for greatness!
Compra de libros
Customer-Focused Quality, Richard Hinton Thomas
- Idioma
- Publicado en
- 1993
- Encuadernación
- (Tapa dura)
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- Título
- Customer-Focused Quality
- Subtítulo
- What to Do on Monday Morning
- Idioma
- Inglés
- Autores
- Richard Hinton Thomas
- Editorial
- Prentice Hall Direct
- Publicado en
- 1993
- Formato
- Tapa dura
- Páginas
- 273
- ISBN10
- 013189630X
- ISBN13
- 9780131896307
- Serie
- Categorías
- Etiquetas
- EE.UU.
- Descripción
- "Customer-Focused What To Do on Monday Morning" explains why companies succeed -- attention to the customer! This dynamic book by Hinton and Schaeffer provides you with several well-tested business principles to help you transform your company into a customer-focused team. This book offers several outstanding case studies from Malcolm Baldrige National Quality Award winners and provides quality-based processes to help your company establish a reputation for greatness!