Brooks Peterson Orden de los libros (cronológico)

(Second Edition - 2018) Enhance your cultural intelligence and boost your professional effectiveness. Professionals often encounter challenges in understanding diverse cultures, leading to misunderstandings that can harm relationships. The good news is that cultural intelligence is a skill that can be developed, and Brooks Peterson provides the guidance needed. This edition is filled with engaging stories, case studies, and humorous cartoons by the author, making it an excellent resource for overcoming cross-cultural differences, improving workplace communication, and fostering strong business relationships that positively impact your organization’s success. Dr. Peterson defines cultural intelligence and employs a clear approach to explore the necessary skills for effectively engaging with international clients, customers, and colleagues, as well as within diverse teams. Utilizing 25 professional dimensions, the author helps you assess your own cultural style and understand others' styles across six key areas: management, strategy, planning, personnel, reasoning, and communication. The book concludes with actionable steps to enhance your cultural intelligence. This updated edition offers approximately 25% more content than the original, including reflection questions at the end of each chapter, relevant updates for today’s digital landscape, and enhancements based on feedback from educators and readers.