Kerry Patterson Libros

Existen momentos claves en los que una palabra o un gesto nos pueden acercar o alejar irremisiblemente de nuestros objetivos. Conversaciones cr&íticas le ofrece las herramientas para dirigir las conversaciones m&ás dif&íciles e importantes, decir lo que piensa y ser convincente. Con este libro aprender&á a: - Preparse para situaciones de gran relevancia mediante una t&écnica eficaz. - Alcanzar un dominio suficiente que le permita hablar de pr&ácticamente cualquier tema. - Ser persuasivo, no agresivo. - Lograr que las conversaciones cruciales le conduzcan a los resultados deseados. Las habilidades que adquirir&á con estas propuestas le ayudar&án en situaciones comprometidas tanto profesionales como personales y disipar&án la tensi&ón que aparentemente acompa&ña a todas las conversaciones cruciales.

More than 1.5 million copies sold! The New York Times bestselling guide to communicating best when it matters most--revised and updated to provide greater command of any conversation

The New York Times and Washington Post bestseller that changed the way millions communicate “[Crucial Conversations] draws our attention to those defining moments that literally shape our lives, our relationships, and our world. . . . This book deserves to take its place as one of the key thought leadership contributions of our time.” —from the Foreword by Stephen R. Covey, author of The 7 Habits of Highly Effective People “The quality of your life comes out of the quality of your dialogues and conversations. Here’s how to instantly uplift your crucial conversations.” —Mark Victor Hansen, cocreator of the #1 New York Times bestselling series Chicken Soup for the Soul® The first edition of Crucial Conversations exploded onto the scene and revolutionized the way millions of people communicate when stakes are high. This new edition gives you the tools to: Prepare for high-stakes situations Transform anger and hurt feelings into powerful dialogue Make it safe to talk about almost anything Be persuasive, not abrasive

A Shetland travel narrative since Victorian times, in which the author spent weeks exploring scenic landmarks, archaeological treasure troves and remote islands. It is suitable for lovers of lyrical travel writing.

A stunning new approach to how individuals can not only change their lives for the better in the workplace, but also their lives away from the office, including (but not limited to) finding ways to improve one's working relationship with others, one's overall health, outlook on life, and so on. For example, why is it that 95% of all diet attempts fail? Why do New Year's Resolutions last no more than a few days? Why can't people with good intentions seem to make consistent and positive strides in the way they want to improve their careers, financial fitness, physical fitness, and so on? Based upon the latest research in a number of psychological and medical fields, the authors of CHANGE ANYTHING will show that traditional will-power is not necessarily the answer to these strivings, that people are affected in their behaviors by far more subtle influences. CHANGE ANYTHING shows how individuals can come to understand these powerful and influential forces, and how to put these forces to work in a positive manner that brings real and meaningful results. The authors present an array of everyday examples that will change and truly empower you to reexamine the way you go about your business and life.

Broken promises, missed deadlines, poor behavior - they don't just make others' lives miserable; they can sap up to 50 percent of organizational performance and account for the vast majority of divorces. This title offers the tools for improving relationships in the workplace and in life and for resolving all these problems - permanently.

Combines insights of behavioral scientists and business leaders with stories of high-powered influencers from all walks of life. This title helps you learn how to identify high-leverage behaviors that lead to rapid and profound change.

The authors show how to achieve personal, team, and organizational success by healing broken promises, resolving violated expectations, and influencing bad behavior. Behind the problems that routinely plague organizations and families, you'll find individuals who are either unwilling or unable to deal with failed promises. Others have broken rules, missed deadlines, failed to live up to commitments, or just plain behaved badly--and nobody steps up to the issue. Or they do, but do a lousy job and create a whole new set of problems. Accountability suffers and new problems spring up. New research demonstrates that these disappointments aren't just irritating, they're costly--sapping organizational performance and accounting for most divorces. This book teaches you how to deal with violated expectations in a way that solves the problem at hand, and doesn't harm the relationship--and in fact, even strengthens it.--From publisher description.

An INFLUENCER motivates change, replaces negative behaviors with new skills, and drives action. Many desire greater influence in their lives but often feel it’s too difficult to achieve. Instead of developing complex coping strategies, we should learn from the world’s most influential figures. This thought-provoking book combines insights from behavioral scientists and business leaders with inspiring stories of high-powered influencers. It provides a step-by-step guide to the influence process, offering strategies for inevitable change in personal and professional contexts. Readers will learn to identify high-leverage behaviors that lead to significant change, apply strategies for altering thoughts and actions, and utilize six sources of influence to make change unavoidable. The journey spans from San Francisco to Thailand, showcasing how seemingly “insignificant” individuals effect remarkable improvements in challenging situations. The text reveals why some managers boost productivity while others fail, emphasizing the importance of influence principles. By harnessing the power of influence, anyone can help others improve their lives and achieve remarkable outcomes. The book encourages readers to embrace their potential as Influencers, offering practical insights for facilitating change rather than imposing it.