"Artificial intelligence is changing the world of work. How can HR professionals understand the variety of opportunities AI has created for the HR function and how best to implement these in their organization? This book provides the answers. From using natural language processing to ensure job adverts are free from bias and gendered language to implementing chatbots to enhance the employee experience, artificial intelligence can add value throughout the work of HR professionals. Artificial Intelligence for HR demonstrates how to leverage this potential and use AI to improve efficiency and develop a talented and productive workforce. Outlining the current technology landscape as well as the latest AI developments, this book ensures that HR professionals fully understand what AI is and what it means for HR in practice. Alongside coverage of employee engagement and recruitment, this second edition features new material on applications of AI for virtual work, reskilling and data integrity. Packed with practical advice, research and new and updated case studies from global organizations including Uber, IBM and Unilever, the second edition of Artificial Intelligence for HR will equip HR professionals with the knowledge they need to improve people operational efficiencies, and allow AI solutions to become enhancements for driving business success"-- Provided by publisher
Ben Eubanks Libros


Where have all the workers gone?In the last few years, this is the question asked by business leaders across the globe. In a labor market unlike any other in our working lifetime, employers have scrambled to find enough qualified workers for their jobs. Is this a temporary issue, or is a larger problem looming? In Talent Scarcity, workforce research expert and international speaker Ben Eubanks dives into a variety of data sources to pull out the key indicators of what's happening, where the workforce has gone, and whether or not we can bring them back. Using a practical, data-driven research process, Ben and his team conducted multiple studies on employee retention, hiring, frontline worker preferences, training trends, and more to understand the evolving dynamics of the talent market. The short version: buckle up for a bumpy ride. Based on data, interviews, and case studies of real companies, Talent Scarcity is a look at what's now, what's next, and what employers can do from a practical perspective to mitigate the ongoing talent shortage that exists. Most importantly, the book doesn't just commiserate with business leaders about the difficulty of finding and keeping great people. It also highlights a series of innovative practices for hiring and retaining staff in creative and unexpected ways, helping talent-focused employers to beat the competition.