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The 5 essential people skills : how to assert yourself, listen to others, and resolve conflicts
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- Autores varios
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An introduction to assertiveness -- The three-part assertion method -- Assertive rapport building -- Tactics for assertive rapport building -- Assertive curiosity -- Maximizing assertive curiosity in business -- From curiosity to understanding -- Etiquette: rules of the road for people skills -- Persuasion as a people skill -- Asking questions skillfully -- Assertive speaking -- Assertive listening -- Assertive ambition -- Maximizing results with assertive ambition -- Assertive conflict resolution -- Assertive conflict management and negotiation
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The 5 essential people skills : how to assert yourself, listen to others, and resolve conflicts, Autores varios
- Idioma
- Publicado en
- 2009
- Encuadernación
- (Tapa blanda)
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- Título
- The 5 essential people skills : how to assert yourself, listen to others, and resolve conflicts
- Idioma
- Inglés
- Autores
- Autores varios
- Editorial
- Simon & Schuster
- Publicado en
- 2009
- Formato
- Tapa blanda
- Páginas
- 256
- ISBN10
- 1416595481
- ISBN13
- 9781416595489
- Serie
- Categorías
- Etiquetas
- Comercio, Temas psicológicos, Liderazgo
- Calificación
- 3,85 de 5
- Descripción
- An introduction to assertiveness -- The three-part assertion method -- Assertive rapport building -- Tactics for assertive rapport building -- Assertive curiosity -- Maximizing assertive curiosity in business -- From curiosity to understanding -- Etiquette: rules of the road for people skills -- Persuasion as a people skill -- Asking questions skillfully -- Assertive speaking -- Assertive listening -- Assertive ambition -- Maximizing results with assertive ambition -- Assertive conflict resolution -- Assertive conflict management and negotiation