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The Customer Centricity Playbook: Implement a Winning Strategy Driven by Customer Lifetime Value

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  • 136 páginas
  • 5 horas de lectura

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A 2019 Axiom Business Award winner. In The Customer Centricity Playbook, Wharton School professor Peter Fader and Wharton Interactive's executive director Sarah Toms help you see your customers as individuals rather than a monolith, so you can stop wasting resources by chasing down product sales to each and every consumer.

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The Customer Centricity Playbook: Implement a Winning Strategy Driven by Customer Lifetime Value, Peter Fader

Idioma
Publicado en
2018
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Título
The Customer Centricity Playbook: Implement a Winning Strategy Driven by Customer Lifetime Value
Idioma
Inglés
Publicado en
2018
Formato
Tapa blanda
Páginas
136
ISBN10
1613630905
ISBN13
9781613630907
Serie
Calificación
3,55 de 5
Descripción
A 2019 Axiom Business Award winner. In The Customer Centricity Playbook, Wharton School professor Peter Fader and Wharton Interactive's executive director Sarah Toms help you see your customers as individuals rather than a monolith, so you can stop wasting resources by chasing down product sales to each and every consumer.