Power to the Public

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A powerful blueprint for how governments and nonprofits can harness digital technology to address the serious challenges of the twenty-first century is presented in this insightful work. As the world becomes increasingly complex, there is a pressing need for innovative strategies to tackle critical issues such as pandemics, climate change, and social media conflicts. The authors introduce a transformative approach known as public interest technology, which has the potential to revolutionize problem-solving in the public sector. Through compelling examples, including a crisis texting service for teens and an improved foster care system, they illustrate how this approach can enhance the effectiveness and efficiency of public service delivery. At its core, public interest technology emphasizes user-centric policymaking, intelligent use of data and metrics, and the importance of small-scale experiments before broader implementation. While this methodology may leverage advanced digital tools, it acknowledges that technology is not a cure-all; some of the most effective solutions can be low-tech. With a clear-eyed yet optimistic perspective, the authors provide a robust framework for how governments and nonprofits can collaborate to address society's most pressing issues.