Accidental Kindness

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The book explores the complex relationship between patients and doctors, emphasizing the need for kindness, empathy, and forgiveness on both sides. It highlights how patients seek relief not just from physical ailments but also from self-blame, while doctors grapple with their own imperfections within a challenging medical system. Drawing from his experiences as a primary care physician and behavioral scientist, Michael Stein offers insights into the conflicting expectations in clinical settings, ultimately advocating for a more compassionate approach to healthcare.