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Selling in Customer Service

Integrating and Coordinating Service and Selling

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Focusing on the integration of service and selling, this book addresses a gap in existing literature by exploring how these two essential business functions can work together effectively. It offers insights into coordinating service improvement with sales strategies, providing practical guidance for enhancing customer experiences while driving sales. This unique perspective aims to equip professionals with the tools to harmonize service and selling efforts for better overall performance.

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Selling in Customer Service, Leon Cai

Idioma
Publicado en
2024
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Título
Selling in Customer Service
Subtítulo
Integrating and Coordinating Service and Selling
Idioma
Inglés
Autores
Leon Cai
Publicado en
2024
Formato
Tapa blanda
Páginas
176
ISBN13
9781032644011
Serie
Descripción
Focusing on the integration of service and selling, this book addresses a gap in existing literature by exploring how these two essential business functions can work together effectively. It offers insights into coordinating service improvement with sales strategies, providing practical guidance for enhancing customer experiences while driving sales. This unique perspective aims to equip professionals with the tools to harmonize service and selling efforts for better overall performance.