The First-time trainer

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In today's fast-changing work world, employees constantly need to learn new skills. At the same time, training budgets are shrinking. Who's left to do the training? Whether it's a quick software demonstration or a two-day seminar, it's often managers, supervisors, and team leaders who must provide this ""training-to-go."" This concise guide focuses solely on the critical elements of training, soreaders can become ""overnight"" trainers. Filled with many real-world examples, the book presents dozens of field-tested tools for immediate use, including: * 8 key steps to effective training * 16 learning principles * how to select media and delivery methods * formats for training materials * how to develop experiential exercises * a training program checklist * effective presentation steps * common behavior problems * 13 facts about how to ask questions * 10 ways to interact with learners * how learners can keep learning after the training." "