Commercial Correspondence

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Target audience: All professionals engaged in business correspondence in English; learners in vocational training institutions. Concept: The book provides a systematic and comprehensive introduction. It includes an overview of various, especially new electronic forms of written communication. An introductory chapter highlights the characteristics of English/American business letters. There are 17 main chapters, each dedicated to a specific topic or business process, such as enquiries, delivery, fairs, and exhibitions. Each chapter features a brief introduction, sample letters, important words and phrases, as well as translation and letter formulation exercises. An appendix includes useful work aids.