John Bicheno Libros

This extensively revised edition features sections on the philosophy of Lean, value and waste, transformation frameworks, deployment, and other relevant topics.

Use technology to increase loyalty and productivity in your employees 50 Digital Team-Building Games offers fun, energizing meeting openers, team activities, and group adventures for business teams, using Twitter, GPS, Facebook, smartphones, and other technology.

This is the 6th edition of a book that has become a standard reference to Lean principles, systems, and tools. It is used by Lean practitioners and Industrial Engineers in the UK, USA, Ireland, Scandinavia, South Africa, and Australia. Like earlier editions, the book is written in plain language, with minimal padding, especially for busy practitioners and managers at all levels. Previous editions have sold over 130,000 copies, and adapted versions have been translated into Danish, Chinese and German. Across its editions, the Lean Toolbox has been prescribed reading at several UK, US, Irish and South African universities, and has featured as a standard reference for the APICS / ASCM professional CPIM examination. This edition marks once again a significant update. New sections now cover digital tools and how these can support lean transformations, how to respond to complexity and uncertainty in the world firms operate in, and the importance of psychological safety in making sustainable improvements. Significant further revisions reflect advances in scheduling, demand management, problem solving, layout, and in many fundamental topics.

Presents a set of core tools for Lean service operations with particular attention given to mapping tools in service. Begins with the inter-related concepts of The Systems Approach and Lean Philosophy as they apply to service. Continues with a classification for Lean Service and gives a three-level approach to mapping in various types of service situation. Concludes with a look at the essential Lean service tools.