Agotado
Parámetros
- 294 páginas
- 11 horas de lectura
Más información sobre el libro
Presents a set of core tools for Lean service operations with particular attention given to mapping tools in service. Begins with the inter-related concepts of The Systems Approach and Lean Philosophy as they apply to service. Continues with a classification for Lean Service and gives a three-level approach to mapping in various types of service situation. Concludes with a look at the essential Lean service tools.
Compra de libros
The lean toolbox for service systems, John Bicheno
- Idioma
- Publicado en
- 2008
- product-detail.submit-box.info.binding
- (Tapa blanda)
Te avisaremos por correo electrónico en cuanto lo localicemos.
Métodos de pago
Nadie lo ha calificado todavía.
- Título
- The lean toolbox for service systems
- Idioma
- Inglés
- Autores
- John Bicheno
- Editorial
- PICSIE
- Publicado en
- 2008
- Formato
- Tapa blanda
- Páginas
- 294
- ISBN10
- 0954124448
- ISBN13
- 9780954124441
- Serie
- Etiquetas
- No ficción, Comercio, Negocios & Gestión, Autoayuda, Desarrollo personal
- Descripción
- Presents a set of core tools for Lean service operations with particular attention given to mapping tools in service. Begins with the inter-related concepts of The Systems Approach and Lean Philosophy as they apply to service. Continues with a classification for Lean Service and gives a three-level approach to mapping in various types of service situation. Concludes with a look at the essential Lean service tools.