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A guide to providing a successful customer service, written in the style of a parable, including advice on how to define a vision, learn what a customer really wants and institute effective systems to achieve excellent bottom line results.
Actualmente hay del libro Raving Fans: A Revolutionary Approach to Customer Service (1998) en stock.
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Raving Fans: A Revolutionary Approach to Customer Service, Kenneth Blanchard, Sheldon Bowles
- Idioma
- Publicado en
- 1998
- Encuadernación
- (Tapa blanda),
- Estado del libro
- Bueno
- Precio
- 0,33 €
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- Título
- Raving Fans: A Revolutionary Approach to Customer Service
- Idioma
- Inglés
- Autores
- Kenneth Blanchard, Sheldon Bowles
- Editorial
- HarperCollins
- Publicado en
- 1998
- Formato
- Tapa blanda
- Páginas
- 160
- ISBN10
- 0006530699
- ISBN13
- 9780006530695
- Serie
- Categorías
- Título original
- Raving fans
- Calificación
- 3,85 de 5
- Descripción
- A guide to providing a successful customer service, written in the style of a parable, including advice on how to define a vision, learn what a customer really wants and institute effective systems to achieve excellent bottom line results.