Parámetros
- 189 páginas
- 7 horas de lectura
Más información sobre el libro
The former executive vice president of Walt Disney World shares indispensable rules for serving customers with consistency, efficiency, creativity, sincerity, and excellence. In 39 digestible, bite-sized chapters, Lee shares everything he has learned in his 40-plus years in the hospitality industry.
Compra de libros
The Customer Rules, Lee Cockerell
- Idioma
- Publicado en
- 2013
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