El libro está agotado actualmente
Parámetros
Más información sobre el libro
Focusing on service quality and effective management, this seminar paper explores how these concepts can enhance a company's performance and create a competitive edge. It specifically analyzes the challenges faced by Expedia Inc. and assesses its capabilities in improving consumer service quality. The report suggests implementing methodologies like Kaizen and ISO to facilitate continuous improvement and effective service recovery through incremental daily advancements.
Compra de libros
Expedias capacities and competencies for improvement of its product and service quality, Silvia Stamenova
- Idioma
- Publicado en
- 2018
- product-detail.submit-box.info.binding
- (Tapa blanda)
Te avisaremos por correo electrónico en cuanto lo localicemos.
Métodos de pago
Nadie lo ha calificado todavía.