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Section I - The Mind of the Leader-Negotiator The Case for the Leader-as- Negotiator Attributes of Effective Leader-Negotiators Systems-3 Leadership Section II - Identifying Assumptions using Effective Questioning (EQ) Introduction to Effective Questioning (EQ) Using Effective Questioning Strategically Win-Win and Win-Lose in the Leadership Zone Section III - Negotiating in the Leadership Zone The Power and Influence of Frames Perspectives on Strategy Perspectives on the Use of Tactics-Refer to Appendix D: Thirty Tactics. Troubleshooting the Collaborative Process Section IV - Managing Conflict The Context of Conflict Diagnosing and Managing Conflict Section V - Hidden Traps Closing Words: Hidden Traps Section VI - Appendices
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Negotiating in the Leadership Zone, Ken Sylvester
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