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Data mining techniques in CRM

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  • 357 páginas
  • 13 horas de lectura

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This is an applied handbook for the application of data mining techniques in the CRM framework. It combines a technical and a business perspective to cover the needs of business users who are looking for a practical guide on data mining. It focuses on Customer Segmentation and presents guidelines for the development of actionable segmentation schemes. By using non-technical language it guides readers through all the phases of the data mining process.

Compra de libros

Data mining techniques in CRM, Konstantinos Tsiptsis, Antonios Chorianopoulos

Idioma
Publicado en
2009
Encuadernación
(Tapa dura),
Estado del libro
Bueno
Precio
13,99 €

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3,8
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Título
Data mining techniques in CRM
Idioma
Inglés
Publicado en
2009
Formato
Tapa dura
Páginas
357
ISBN10
0470743972
ISBN13
9780470743973
Serie
Etiquetas
Comercio
Calificación
3,8 de 5
Descripción
This is an applied handbook for the application of data mining techniques in the CRM framework. It combines a technical and a business perspective to cover the needs of business users who are looking for a practical guide on data mining. It focuses on Customer Segmentation and presents guidelines for the development of actionable segmentation schemes. By using non-technical language it guides readers through all the phases of the data mining process.