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Focusing on the evolution of marketing strategies, this book emphasizes the shift from merely increasing market share to fostering long-term, profitable relationships with specific customers. It explores the importance of stakeholder value in relationship marketing, providing insights into how businesses can cultivate deeper connections with their audience for sustained success.
Compra de libros
Relationship Marketing, Martin Christopher, Adrian Payne, David Ballantyne
- Idioma
- Publicado en
- 2002
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- (Tapa blanda)
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