Excellent Onderhandelen

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In Getting to Yes Roger Fisher and William Ury, who are respectively Director and Associate Director of the Harvard Negotiation Project, present a cler, concise and proven method of negotiation - a method that rings true to experience and to the deepest common sense. They offer a straightforward, no-nonsense strategy for firmly pursuing your own interests while maintaining good human relations with those whose interests conflict with yours. This book is for everyone who has ever worried about what to do in a disagreement or a dispute.