Este autor es un experto reconocido en mejora de procesos, cambio organizacional e iniciativas Lean y Six Sigma. Comenzó su carrera en radiodifusión y marketing antes de ingresar al campo de la consultoría de gestión y la formación a mediados de los años 80. El autor ha ayudado a mejorar los procesos de toma de decisiones y resolución de problemas para grandes organizaciones en diversas industrias. Su libro sobre liderazgo de cambio ha sido aclamado, y ha coescrito varias otras publicaciones influyentes traducidas a numerosos idiomas.
Six Sigma is the most talked-about, and successful, business improvement initiative. This work is designed as a implementation manual, and explains how to use Six Sigma methods to identify products and processes that need improvement, then use a proactive approach to either improve or redesign them - boosting performance, and reducing costs.
Six Sigma was originally developed at Motorola in the 1980's and has become one of the most widely discussed and reported trends in business over the past two years, thanks largely to the phenomenal successes of the Six Sigma program at one of the world's most successful companies, GE.
A brief introduction to Six Sigma for employees Six Sigma is today's most talked-about system for improving the quality of organizational processes. Written by bestselling author Peter Pande,What Is Six Sigma? is a concise summary of the core themes and processes of Six Sigma. Unlike almost all other books on Six Sigma, it is written for the employees of organizations rolling out Six Sigmanot just managers. This helpful overview describes what Six Sigma is, why companies are implementing it, and how employees can make it a success in their own organizations. Based on the bestselling The Six Sigma Way, this accessable introduction to Six Sigma answers typical employee questions, concerns, and even skepticism about this revolutionary program. Includes: The six themes of Six Sigma A five-step roadmap to Six Sigma implementation The 10 basic tools of Six Sigma, with an entire page devoted to each