An expert explains how the conventional wisdom about decision making can get us into trouble-and why experience can't be replaced by rules, procedures, or analytical methods.
Gary Klein Libros
Gary Klein se centra en modelos cognitivos y métodos que ayudan a las personas a comprender mejor la toma de decisiones y la resolución de problemas en situaciones complejas. Su trabajo explora cambios inesperados en la comprensión, que él denomina 'momentos de revelación', y estrategias para fomentar este tipo de pensamiento. Klein investiga los orígenes de las ideas y cómo podemos cultivar de manera proactiva una mentalidad de perspicacia para lograr mejores resultados.
"A collection of short, accessible essays by one of the leading practitioners of Naturalistic Decision Making"-- Provided by publisher
An overview of naturalistic decision making, which views people as inherently skilled and experienced.
Seeing What Others Don't
- 290 páginas
- 11 horas de lectura
Insights can change the world. They help us solve problems and get things done. Yet we know very little about when, why, or how insights are formed-- or what blocks them. Klein uses a marvelous variety of stories to illuminate his research into what insights are and how they happen.