Lior Arussy Libros

Customer Experience Strategy-Paperback Paperback LiorArussy StrativityGroup,Inc.

This essential guide for managers by Lior Arussy emphasizes the importance of re-engaging customers in the management process. It serves as a cautionary tale for companies navigating transitions, making it a valuable resource for effective leadership and customer relations.

Focusing on effective management strategies, this guide emphasizes the importance of re-engaging customers within the management process. It offers practical insights and techniques aimed at enhancing customer relationships and ensuring their voices are heard in decision-making. Ideal for managers seeking to improve customer satisfaction and loyalty, the book serves as a valuable resource for fostering a more inclusive and responsive management approach.

Lior Arussy, a prominent expert in customer-centric business transformation, presents a practical guide for navigating change in an era dominated by rapid technological advancements and information overload. Drawing on his experience as the founder and CEO of Strativity Group, he offers insights on how to not just manage but excel in this dynamic landscape. The book emphasizes actionable strategies for organizations to thrive amid disruption.

Exceptionalism is crucial in today's competitive landscape, where meeting basic expectations is insufficient. This manifesto challenges individuals and organizations to strive for excellence, emphasizing that customers and managers demand outstanding performance. It serves as a wake-up call to reject mediocrity and continuously evaluate one's commitment to exceptionalism. By reflecting on personal and organizational achievements, readers are encouraged to confront the uncomfortable truth of their performance and ask themselves if they truly stand out in their field.

A step-by-step guide for how managers and employees can embrace change with passion and excitement, every day.