Joseph P. Folger Libros

Covering a wide range of conflict settings—interpersonal, group, and organizational—this text offers a comprehensive introduction to conflict management grounded in contemporary theory and research. The Fifth Edition expands the concept of conflict to encompass a broader spectrum of incompatibilities, highlighting differences in communication styles and behaviors. Key concepts are reorganized to provide deeper insights for students, including a new case study focused on family conflict. Additionally, the integration of culture and climate with core communication properties in Chapter 1 enhances understanding. Praise for the text emphasizes its superiority in the field, with reviewers noting its thorough research, engaging writing style, and effective case studies that illustrate theoretical concepts. The in-depth treatment of key concepts allows students to grasp material without feeling overwhelmed by terminology. The text is also commended for its interactionist approach to conflict, insightful discussions on power dynamics, and a balanced integration of theory and practice. Overall, it is recognized for its well-structured content and admirable scope, ensuring that it remains focused and accessible to learners.

The award-winning first edition of The Promise of Mediation, published ten years ago, is a landmark classic that transformed the understanding of conflict intervention. It first articulated the "transformative model" of mediation, humanizing the vision of how mediation can assist parties in conflict. Over the past decade, this model has gained acceptance across various arenas, including workplace, community, family, organizational, and public policy conflicts. In this new edition, the authors draw on a decade of advancements in theory, training, practice, research, and assessment to provide a thoroughly revised account of the transformative model. Key updates include a clearer presentation of the theory and practices, numerous concrete examples, and a new case study that illustrates the model in action, complete with insights on effective application. The authors also clarify common misconceptions and offer a vision for the future, highlighting how the transformative model can coexist with other approaches and where its market is emerging. This volume serves as a foundational resource for both returning and new readers, including mediators, facilitators, lawyers, administrators, human resource professionals, policymakers, and conflict resolution researchers and educators. It will resonate with anyone interested in humanizing social institutions and fostering a relational vision of society.

Why would the keynote speaker at a national mediation conference need a full-time security guard? Kent Foxe, an aspiring mediator and executive coach, finds out why when he turns to his mentor, Adam Maurie, for professional advice. Maurie believes mediators must have "a human soul that is comfortable being with difficult, emotional conflict." That requirement, Kent soon realizes, is highly controversial. After unsuccessfully mediating a violent gang dispute, Kent develops grave doubts about his abilities. His search for his professional soul haunts him as he deals with challenging conflicts, and several profound events put him at a critical crossroads personally and professionally. Does he dare make the changes that will surely cast him as an unwelcome misfit in his own profession? Can he defend his unpopular beliefs about what good practice is? And will he refuse the support of misguided stakeholders? Memoir of a Misfit Mediator by Joe Folger raises the critical issues anyone must face if they intervene in the lives of others.