Nicholas Ind Libros

¿Sabes qué reacción tuvo LEGO cuando algunos de sus clientes hackearon sus robots Mindstorms? ¿Te has preguntado cómo gestiona Porsche el equilibrio entre consistencia y sorpresa, o cómo innova adidas a partir de unas zapatillas usadas en los Juegos Olímpicos de Amsterdam de 1928 o cuál es el secreto escondido de la tienda de lujo L’Eclaireur de París? ¿Cuál es tu marca más deseada? y ¿por qué la deseas? Los profesores y consultores Nicholas Ind y Oriol Iglesias se hicieron estas preguntas y, a partir de sus investigaciones, han creado un método para la construcción de marcas deseables capaces de convertirse en líderes de mercado. Los abundantes ejemplos de este libro son una guía para sacar partido de tu marca y hacerla deseable. El deseo creará, desde la autenticidad, clientes fieles, participativos y embajadores de la marca. Los profesores y consultores Nicholas Ind y Oriol Iglesias se hicieron estas preguntas y, a partir de sus investigaciones, han creado un método para la construcción de marcas deseables capaces de convertirse en líderes de mercado. Los abundantes ejemplos de este libro son una guía para sacar partido de tu marca y hacerla deseable. El deseo creará, desde la autenticidad, clientes fieles, participativos y embajadores de la marca.

Editors Nicholas Ind and Sandra Horlings, along with chapter contributors provide a set of foundational attributes to help guide a strategy for responsible growth. These attributes span the public persona of an organization, the actions to take when things go wrong, the effort invested in developing relationships, the promotion of core values, and balancing success across various categories. They are then used to assess carefully selected case studies, which include H & M, TED, Wholefoods, and Kiva. Brands With a Conscience inspires via examples of companies that not only exhibit a genuine desire to operate ethically, but also have seen impressive success in terms of engagement with consumers, reputation, and return on investment. The book includes a range of practical tools that bring these concepts together to guide managers in building a brand strategy based on real world experience

Desire is big business. If companies can create true desirability for their brands, customers will not only express preference and loyalty, they also show a willingness to act as brand champions, participate in online communities, co-create innovative ideas, and show the sort of commitment that is normally associated with fervent employees. However, desire doesn't just happen. Brands need to nurture it by offering both security and surprise. This isn't just about marketing, but rather a reflection of an organization-wide culture and perspective. Using international case studies, Brand Desire explains how companies can engage customers emotionally and create value for them. Managers can successfully build and maintain brand desire through specific strategies and tools, such as: promoting a principles-driven organization that is grounded in its heritage and distinctive competences; creating a supportive culture that encourages the active participation of people in brand development; providing an opportunity for people to communicate more with each other and to encourage socialization through communities and events; offering outstanding experiences: being consistent in delivery, from first communications through to after-sales service and support. In a crowded sales environment, brand desire can elevate any product or service so that it stands out from the crowd and stays there. Brand Desire demonstrates how desirable brands are about desirable experiences, and shows what companies can do to maximize those experiences for their customers

Rather than lead, manage and control, contemporary managers have taken on the new tasks of listening, connecting and participating with consumers in brand development. The focus of brand management has shifted to the intersection between the organisation and its stakeholders. Co-Creating Brands is an accessible exploration of how co-created brands produce value and how the success of this approach can be measured and assured.

When a customer, employee, or investor is faced with a choice of companies amidst a sea of competitors, they increasingly consider how responsible that organization is. Customers want to buy ethical and sustainable; employees want to feel a sense of purpose at work, and investors need reassurance that their investments are good for the long term. To be competitive and valuable to society, firms need to develop an organizational conscience that drives key strategic decisions and spurs sustainable and responsible innovation. In this book, the authors argue that organizations need to think critically about their role and to use their conscience to guide actions. With plenty of concrete suggestions based on substantive research, it shows how firms can reconcile the competing interests of stakeholders, create an organization that is fair, open and transparent and do the right thing while building a profitable business. With integrated videos and international case studies featuring multinational companies as well as small firms, this book explains how firms can make the transition to becoming conscientious.

* Fully updated edition of an inspirational branding title