Jorrit de Jong Libros

The book delves into the systemic bureaucratic dysfunction plaguing the public sector, offering a fresh perspective on reform. De Jong critiques traditional methods that fail to diagnose issues effectively and emphasizes the importance of engaging various stakeholders. He introduces the "Anna Karenina principle," highlighting the uniqueness of each dysfunctional bureaucracy and the challenges posed by shared responsibilities. Through fourteen case studies from the Kafka Brigade, the author advocates for bottom-up solutions, cross-organizational learning, and innovative leadership to enhance governmental effectiveness and responsiveness.

Presents case studies of social innovation that have led to significant social change. This title offers illustrations and insightful interpretations of how innovators, social entrepreneurs, and change agents are dealing with powerful opponents, the burdens of bureaucracy, and the challenge of securing resources and support.