Towards a service based internet

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Today, it's challenging to recall life without computers, mobile phones, and the Internet for information, transactions, and communication. New technology continually enhances daily life: businesses operate online, individuals file taxes digitally, and book vacations through the Internet. We increasingly rely on software and services on computers, mobile devices, and the Internet for information exchange. People enjoy shopping around and exercising choice, a trend mirrored by businesses and public administrations. They can now purchase comprehensive software packages tailored to their needs, even if some tools remain unused or others are unavailable. In the future, the need for compromise may diminish with emerging alternatives like “Software as a Service” and “Computing Resources as a Service.” Here, software and computing resources are provided online as needed, allowing individuals and organizations to access and utilize vast information, knowledge, and analytical resources efficiently, paying only for what they use. Customers stand to benefit significantly when a rich array of services is available, enhancing their experience and choices.