Emergency communication

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This book responds to the growing acknowledgment of communication's vital role in effective healthcare delivery, especially in high-stress environments. Over three years, a research team explored communication between patients and clinicians in five emergency departments (EDs). It highlights the complexity and intensity of ED work while identifying key features of successful patient-clinician interactions. By using real examples from the ED, the book offers practical communication strategies for healthcare professionals that can be easily integrated into daily practice. Experts praise the book for its innovative approach to translating research findings into actionable strategies. It serves as an invaluable resource for training physicians, nurses, and hospital administrators. Participants in the UTS Emergency Communication project gained profound insights into the intricacies of communication during a patient's ED journey, with hopes of enhancing emergency patient care. The clinical conversations documented between healthcare providers and patients are compelling, providing rare insights into a critical aspect of Emergency Medicine. The research team, led by Professor Slade, is commended for their unobtrusive and professional approach.