New horizons in patient safety: understanding communication

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This case studies book serves as a practical and essential resource for front-line practitioners and educators in medicine. Each chapter includes introductory learning objectives, evaluation sections, discussion questions, and references for further reading. Organized along the continuum of medical care delivery, it offers quick access to solutions in safety- and quality-compromised situations, highlighting how effective communication can enhance prevention, intervention, and responses to “close calls” and adverse events. The book innovatively integrates contemporary literature in communication science with current patient safety issues, fostering interdisciplinary collaboration. It translates key principles of human communication for medical practitioners, providing an evidence-based foundation for developing communication-based practice guidelines aimed at improving patient safety and quality of care. By putting communication theory into practice, the case studies facilitate experiential learning and offer insights into the diverse aspects of safe, high-quality healthcare delivery. The inclusion of thought-provoking discussion questions and references for further reading enhances its value as a reference for medical practitioners globally.