IT systems in public transport

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At first glance, public transport may not seem high-tech, but a closer examination reveals the critical role of IT in attracting and retaining passengers while ensuring efficient operations. Transport operators utilize advanced information technology to plan, optimize, and manage their fleets and staff, supported by sophisticated software systems. These systems facilitate daily operations, including monitoring and dispatching rolling stock and crew, providing real-time passenger information, and enabling electronic ticketing. However, IT standards in public transport vary globally, with some operators making significant investments while others lag behind. Strategic investments can greatly enhance the quality of life in urban areas, with IT systems being essential to this goal. This book aims to serve those who develop, implement, and operate public transport IT systems, providing them with a high-level and detailed understanding of the software involved. It includes descriptions of public transport business processes and a comprehensive systems data model. Additionally, it targets professors and students in transport and IT fields at higher education institutions, as well as industry professionals seeking a deeper understanding of these systems.