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Identifies ten types of difficult people on the job, including tanks, snipers, grenades, know-it-alls and think-they-know-it-alls. This guide shows how to get results with each type and explains how difficult people think and why they act as they do, and how to turn conflict into cooperation.
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Dealing With People You Can't Stand : How to Bring Out the Best in People at their Worst, Rick Brinkman, Rick Kirschner
- Idioma
- Publicado en
- 1994
- product-detail.submit-box.info.binding
- (Tapa blanda)
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- Idioma
- Inglés
- Autores
- Rick Brinkman, Rick Kirschner
- Editorial
- McGraw-Hill
- Publicado en
- 1994
- Formato
- Tapa blanda
- ISBN10
- 0070078386
- ISBN13
- 9780070078383
- Serie
- Etiquetas
- No ficción, Comercio, Negocios & Gestión, Autoayuda, Temas psicológicos, Desarrollo personal, Gestión & Recursos humanos, Liderazgo, Comunicación
- Calificación
- 3,65 de 5
- Descripción
- Identifies ten types of difficult people on the job, including tanks, snipers, grenades, know-it-alls and think-they-know-it-alls. This guide shows how to get results with each type and explains how difficult people think and why they act as they do, and how to turn conflict into cooperation.