Este es el que agregas al carrito
Más información sobre el libro
Conventional Wisdom holds that to increase loyalty, companies must "delight" customers by exceeding service expectations. But no matter how exciting special deals may be, the "dazzle factor" does not solve customer problems.This book presents a breakthrough idea about how to win customer loyalty.
Compra de libros
The Effortless Experience, Matthew Dixon, Nicholas Toman, Nick Toman, Rick DeLisi
- Idioma
- Publicado en
- 2013
- product-detail.submit-box.info.binding
- (Tapa blanda),
- Estado del libro
- Bueno
- Precio
- 5,49 €
Métodos de pago
Nos falta tu reseña aquí