Conflicted

Más información sobre el libro

Conflicted draws essential lessons on how to disagree well from world-class experts: interrogators, hostage negotiators, divorce mediators, diplomats and addiction counsellors. It tells inspiring stories of productive disagreements, from the invention of the aeroplane to the success of The Rolling Stones, and combines them with fascinating insights from the science of human communication. Whether it's at work, at home, or in public, confronting our differences is the only way to make the most of them. Conflicted is about how to do that successfully