The Master Coach

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Coaching is increasingly recognized as a vital human resource development process, gaining popularity across organizations of all sizes. With employee engagement at historically low levels—only 13% according to Gallup—business leaders view coaching as essential for unlocking hidden talent, creativity, and innovation within their workplaces. Instead of relying solely on external coaches, organizations aim to embed coaching into their culture; a 2015 study revealed that 81% of organizations planned to train managers in coaching skills. This book is designed for leaders seeking to enhance their coaching abilities and is poised to become a definitive resource on the subject. Drawing on the extensive experience of Gregg Thompson and Bluepoint Leadership Development, it reveals what it takes to be an exceptional coach. It targets leaders at all levels, guiding them to shift their attitudes, values, and behaviors to adopt a more coach-like approach in their daily interactions. Central to the book is the 3Cs Coaching Model, which emphasizes the importance of exemplary Character, the ability to form rapid Connections, and the skill to initiate transformative Conversations. Thompson emphasizes that effective coaching transcends mere actions; it fundamentally reflects who the coach is as an individual.